Rental terms
Draft – awaiting legal review.
Booking and confirmation
You book on our website. Your seat is reserved once we have stored your booking, and we email you the confirmation.
Payment
Nothing to pay online. We email you the invoice after you book; pay it by the due date on the invoice.
Cancellation
Free cancellation up to 72 hours before pick-up, then 50 % of the price. If we can’t deliver the seat, you get 100 % back.
Deposit and damage
No deposit. No card hold. Damage cover is included in the price.
What costs extra
Spills and car sickness happen; cleaning is on us. Only smoke, a permanent stain or a ruined cover costs extra: CZK 490 for cleaning, or the cover’s price up to CZK 1,500.
A lost or unreturned seat
We charge the seat’s current price in the Cybex online shop.
Accident
After an accident we replace the seat. You pay nothing extra.
Changed flight and late return
If your flight changes and you tell us, waiting is free. A late return without telling us costs €6 · CZK 150 for each day the seat is late.
Installation
You install the seat and are responsible for installing it correctly. Our host shows you how, using the Cybex manual.